Effective date: 14/07/2025

La Bonne Librairie is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and how you can exercise your rights.

1. Personal Data Collected

When you place an order or use our website, we may collect the following information:

• First and last name

• Postal address

• Email address

• Phone number

• IP address

• Anonymous browsing data (via Google Analytics)

2. Purpose of Collection

We use your data for the following purposes:

• Processing and fulfilling orders

• Handling delivery and customer communication

• Site usage statistics and improvements

3. Data Storage and Security

Your personal data is securely stored on servers hosted by Hostinger, located in the European Union. Backup copies of the website may be created periodically to ensure continuity in the event of technical failure.

4. Data Access

Access to your personal data is limited to:

• Volunteers of La Bonne Librairie (order handling)

• CodeIQ (technical maintenance and support)

5. Data Retention

We retain customer data for 12 months after your last order. After this period, the data may be deleted or anonymized.

6. Your Rights

You have the right to:

• Access your personal data

• Request rectification or deletion

• Object to certain types of processing

To exercise your rights, please use our contact form and select the dedicated option related to privacy.

7. Cookies & Analytics

We use Google Analytics to collect anonymous information about how users interact with the site. You may choose to disable cookies through your browser settings.